Privacy Policy
Spectre Tech Limited · Nairobi, Kenya
At Spectre Tech Limited, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.
1 Information We Collect
We may collect the following categories of personal data:
- Personal identifiers: Name, email address, and phone number
- Payment & billing details: Transaction reference numbers (we do not store full card/M-Pesa PINs)
- Technical data: IP address, browser type, device information, and pages visited
- Usage data: How you interact with our website and services
2 How We Use Your Information
- Process and fulfil your orders and service requests
- Provide customer support and respond to inquiries
- Improve our website, products, and service quality
- Send you order confirmations, updates, and promotional content (you can opt out at any time)
- Comply with legal obligations
3 Data Sharing & Disclosure
- We do not sell your personal data to third parties.
- We may share data with trusted service providers (payment processors, delivery partners) strictly for order fulfilment.
- We may disclose information where required by Kenyan law or lawful authority.
4 Data Security
- We use industry-standard encryption and secure storage for personal data.
- Access to personal data is restricted to authorised personnel only.
- You are responsible for keeping your account credentials confidential.
While we take extensive precautions, no system is 100% secure. If you suspect unauthorised access to your data, contact us immediately at spectretechlimited@gmail.com.
5 Cookies & Tracking
- Our website uses cookies to improve your browsing experience and analyse site traffic.
- You can disable cookies in your browser settings; however, some features may not work correctly.
- We do not use cookies for cross-site advertising tracking.
6 Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction / Deletion: Ask us to correct inaccurate data or delete your data where lawfully permissible.
- Opt-out of marketing: Unsubscribe from promotional emails at any time using the link in the email or by contacting us.
To exercise any of these rights, email us at spectretechlimited@gmail.com.
7 Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.